Emotional intelligence is all about how well you can notice & understand emotions in themselves and others, feel empathy, and use that knowledge constructively.
An emotionally intelligent person can:
- Communicate effectively
- Recognise how other people are feeling, more sensitive to how others are feeling
- Accept oneself
- Feel confident in themselves
- Cope with change
- Feel empathy and compassion for other people
- Take ownership when they make mistakes
- Manage difficult emotions
- Manage conflict
- Recognise that there is always more to learn when it comes to building emotional intelligence
- Stay motivated
When an emotionally intelligent person experiences any emotion, e.g. anger, they recognise the emotion, observe it objectively, acknowledge where it comes from, and chooses their reactions carefully. If an emotionally intelligent person notices anger (or any other emotion) in someone else, they know not to take others’ emotions personally and can experience empathy and understanding as to how/why the other person feels that way.